An approach to determining customer satisfaction in traditional Serbian restaurants
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DOI: 10.9770/jesi.2019.6.3(5)
Abstract: The aim of this paper is to make a proposal for an easy–to–use approach to the evaluation of customer satisfaction in restaurants. In order to provide a reliable way to collect respondents’ real attitudes, an… read more here.
Keywords: approach; approach determining; determining customer; customer satisfaction ... See more keywords