Social media crisis communication: Enhancing a discourse of renewal through dialogic content
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DOI: 10.1016/j.pubrev.2018.10.003
Abstract: Abstract This qualitative study investigates through a case study how dialogic content, which is shared on social media, facilitates stakeholder support and builds relationships to advance a discourse of renewal. Prior research on crisis communication… read more here.
Keywords: social media; crisis communication; dialogic content; crisis ... See more keywords