Digital assistants and human values
Sign Up to like & getrecommendations! Published in 2018 at "Proceedings of the Association for Information Science and Technology"
DOI: 10.1002/pra2.2018.14505501128
Abstract: Are digital assistants sensitive to the values of their users? In this paper, we report the results of ten interviews with users of Apple's Siri, Amazon's Alexa, and Google Assistant about how they use these… read more here.
Keywords: assistants human; digital assistants; human values;
Conversational commerce: entering the next stage of AI-powered digital assistants
Sign Up to like & getrecommendations! Published in 2021 at "Annals of Operations Research"
DOI: 10.1007/s10479-021-04049-5
Abstract: Digital assistant is a recent advancement benefited through data-driven innovation. Though digital assistants have become an integral member of user conversations, but there is no theory that relates user perception towards this AI powered technology.… read more here.
Keywords: psychology; theory; digital assistants; study ... See more keywords
User preferences for privacy features in digital assistants
Sign Up to like & getrecommendations! Published in 2021 at "Electronic Markets"
DOI: 10.1007/s12525-020-00447-y
Abstract: Digital assistants (DA) perform routine tasks for users by interacting with the Internet of Things (IoT) devices and digital services. To do so, such assistants rely heavily on personal data, e.g. to provide personalized responses.… read more here.
Keywords: features digital; design privacy; digital assistants; user preferences ... See more keywords