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Published in 2020 at "Disability and Rehabilitation: Assistive Technology"
DOI: 10.1080/17483107.2020.1775313
Abstract: Abstract Introduction: People with disabilities or special needs can benefit from AI-based conversational agents (i.e., chatbots) that are used for competence training and well-being management. Assessing the quality of interactions with these chatbots is key…
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Keywords:
chatbots people;
people disabilities;
disabilities special;
perceived quality ... See more keywords