Display rules differ between positive emotions: Not all that feels good looks good.
Sign Up to like & getrecommendations! Published in 2022 at "Emotion"
DOI: 10.1037/emo0001078
Abstract: People do not always show how they feel; norms often dictate when to display emotions and to whom. Norms about emotional expressions-known as display rules-are weaker for happiness than for negative emotions, suggesting that expressing… read more here.
Keywords: display; emotions feels; positive emotions; rules differ ... See more keywords
Exhausted, mistreated, or indifferent? Explaining deviance from emotional display rules at work
Sign Up to like & getrecommendations! Published in 2017 at "European Journal of Work and Organizational Psychology"
DOI: 10.1080/1359432x.2016.1229307
Abstract: ABSTRACT This article explores different theoretical explanations for deviance from display rules (DDR), which occurs when employees consciously display emotions to customers that are unsanctioned by the organization. DDR is an important outcome in service… read more here.
Keywords: display rules; mistreated indifferent; exhausted mistreated; display ... See more keywords
Parenting with a smile: Display rules, regulatory effort, and parental burnout
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DOI: 10.1177/02654075211019124
Abstract: Positive parenting prescriptions prevailing in Western countries encourage parents to regulate their emotions and, more specifically, to show more positive emotion to their children and control negative emotions while parenting. The beneficial effect of this… read more here.
Keywords: display rules; parental burnout; regulatory efforts; parenting smile ... See more keywords
How Display Rules Influence Turnover in Healthcare Teams and the Moderating Role of Team Negative Affective Tone
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DOI: 10.1177/10946705231176070
Abstract: Team display rules are expressive norms shared by team members about how to positively impact a customer's perception of service quality and satisfaction. For frontline employees' working in teams, however, the costs and benefits of… read more here.
Keywords: team display; team; display rules; turnover ... See more keywords
Are you really smiling? Display rules for emojis and the relationship between emotion management and psychological well-being
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DOI: 10.3389/fpsyg.2023.1035742
Abstract: Display rules specify socially appropriate facial expressions in a given situation. However, managing emotions for such a social adaption sometimes leads to deleterious psychological outcomes. Given that people nowadays rely on emojis to express emotions… read more here.
Keywords: display; emotion management; display rules; rules emojis ... See more keywords