The mediating role of patient satisfaction and perceived quality of healthcare in the emergency department
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DOI: 10.1097/md.0000000000025133
Abstract: Abstract The purpose of this research was to identify whether a certain set of drivers of satisfaction/perceived quality of healthcare (PQHC) could indirectly affect patients’ confidence/trust in the emergency department (ED). Patients were seen at… read more here.
Keywords: meeting expectations; satisfaction; doctors meeting; confidence trust ... See more keywords