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Published in 2022 at "Journal of Service Research"
DOI: 10.1177/10946705221087399
Abstract: Cross-selling is one of the most important sales strategies retail organizations adopted to drive business revenue and increase customer lifetime value. While considerable efforts have been devoted to developing data-based cross-selling models, little is known…
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Keywords:
cross selling;
work meaningfulness;
cross;
driving retail ... See more keywords