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Published in 2020 at "Journal of Business Research"
DOI: 10.1016/j.jbusres.2020.06.016
Abstract: Abstract Service firms are now interacting with customers through a multitude of channels or touchpoints. This progression into the digital realm is leading to an explosion of data, and warranting advanced analytic methods to manage…
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Keywords:
service systems;
dynamic service;
digital marketplace;
service ... See more keywords
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Published in 2022 at "IEEE Transactions on Intelligent Transportation Systems"
DOI: 10.1109/tits.2022.3212017
Abstract: Electric vehicle (EV) charging patterns are highly uncertain in both location, time, and duration particularly in association with the predicted high demand for electric mobility in the future. An EV can be charged at home,…
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Keywords:
time;
charging facilities;
dynamic service;
theoretic approach ... See more keywords
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Published in 2021 at "International Journal of Distributed Sensor Networks"
DOI: 10.1177/1550147721993403
Abstract: Mobile edge computing is a new computing paradigm, which pushes cloud computing capabilities away from the centralized cloud to the network edge to satisfy the increasing amounts of low-latency tasks. However, challenges such as service…
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Keywords:
dynamic service;
mobility;
edge computing;
edge ... See more keywords