Cost-effective service excellence
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DOI: 10.1007/s11747-017-0560-7
Abstract: This article integrates relevant literature to develop a conceptual model on the potential avenues to achieve service excellence at low unit costs, which we term cost-effective service excellence (CESE). To gain a deeper understanding of… read more here.
Keywords: effective service; service excellence; cost effective; service ... See more keywords
Twelve tips for implementing effective service learning
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DOI: 10.1080/0142159x.2017.1401217
Abstract: Abstract Service learning is an educational methodology that facilitates transformation of students’ knowledge, attitudes and attitudes around holistic care through work with community organizations. To implement academically, defensible service learning requires faculty endorsement, consideration of… read more here.
Keywords: implementing effective; twelve tips; effective service; service learning ... See more keywords