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Published in 2020 at "Journal of International Consumer Marketing"
DOI: 10.1080/08961530.2020.1857892
Abstract: Abstract The impact of various message features in persuasive online word-of-mouth (eWOM) written in Chinese was investigated through a content analysis and laboratory experiment. A content analysis of 3,263 real online reviews of Hong Kong…
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Keywords:
effectiveness chinese;
language online;
chinese language;
online recommendations ... See more keywords