Sign Up to like & get
recommendations!
1
Published in 2018 at "Journal of Management Development"
DOI: 10.1108/jmd-12-2016-0311
Abstract: Purpose The purpose of this paper is to confirm the direct and indirect effect of employee ability, perceived ethic, and leadership and leadership to service quality through employee commitment. Design/methodology/approach A survey instrument is using…
read more here.
Keywords:
leadership;
employee;
hospital;
employee ability ... See more keywords