Exploring the relationship between business process improvement and employees’ behavior
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DOI: 10.1108/jocm-06-2016-0116
Abstract: Purpose The purpose of this paper is to empirically investigate and clarify the relationship between business process improvement and employees’ behavior. More precisely, the purpose is to test whether a business process improvement initiative has… read more here.
Keywords: process improvement; business; employees behavior; business process ... See more keywords