Living Labs for AI-Enabled Public Services: Functional Determinants, User Satisfaction, and Continued Use
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DOI: 10.3390/su15118672
Abstract: Artificial Intelligence has emerged as a transformative force in public service delivery, promising improved efficiency and responsiveness to citizens’ needs, so it is essential to understand the functional factors that influence citizens’ adoption and intention… read more here.
Keywords: enabled public; user satisfaction; continued use; service ... See more keywords