Assessing validity and reliability of a new tool: the ECSQ (Endoscopy Customer Satisfaction Question-naire) in Italian for customer satisfaction in digestive endoscopy.
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DOI: 10.7416/ai.2022.2476
Abstract: Background The European Society of Gastrointestinal Endoscopy and the American Society for Gastroin-testinal Endoscopy recommend the identification of quality indicators for endoscopy services, including patient satisfaction. Patients happy with the treatment received will be more… read more here.
Keywords: customer satisfaction; satisfaction; endoscopy; digestive endoscopy ... See more keywords