Articles with "engagement surface" as a keyword



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Innovative work behaviors, employee engagement, and surface acting

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Published in 2019 at "Management Decision"

DOI: 10.1108/md-02-2018-0196

Abstract: Purpose The purpose of this paper is to explore the relationship between positive and negative emotional contagion by supervisors and innovative behavior by employees in the marketing department at China Mobile, as well as investigating… read more here.

Keywords: work engagement; surface acting; innovative behavior; engagement surface ... See more keywords