Providing organizations with a validated instrument for an Enterprise Service Management capability
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DOI: 10.1007/s12525-024-00735-x
Abstract: In light of new digital opportunities, enterprises require modernization also with regard to intra-organizational business and IT management. Enterprise Service Management (ESM) is an organizational capability aimed at a more efficient and effective IT and… read more here.
Keywords: service management; management; capability; enterprise service ... See more keywords
Research Trends in Enterprise Service Bus (ESB) Applications: A Systematic Mapping Study
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DOI: 10.1109/access.2020.2972195
Abstract: In recent years, enterprise service bus (ESB) has become a favorable adoption as a technology category in the IT industry as it provides secure and guaranteed delivery of services. The elasticity of Enterprise Service Bus… read more here.
Keywords: study; enterprise service; esb; research ... See more keywords