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Published in 2018 at "International Journal of Business Excellence"
DOI: 10.1504/ijbex.2018.10009764
Abstract: The aim is to provide a meta-synthesis that identifies the key financial and marketing metrics, which can be linked to firm performance. The paper examines the existing dimensions from conceptual and empirical literature based on…
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Keywords:
meta synthesis;
marketing metrics;
equity customer;
marketing ... See more keywords