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Marketing metrics: a meta-synthesis

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Published in 2018 at "International Journal of Business Excellence"

DOI: 10.1504/ijbex.2018.10009764

Abstract: The aim is to provide a meta-synthesis that identifies the key financial and marketing metrics, which can be linked to firm performance. The paper examines the existing dimensions from conceptual and empirical literature based on… read more here.

Keywords: meta synthesis; marketing metrics; equity customer; marketing ... See more keywords