Combining Soft Systems Methodology, ethnographic observation, and discrete-event simulation: A case study in cancer care
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DOI: 10.1080/01605682.2019.1610339
Abstract: Abstract We describe a project where discrete-event simulation (DES) is combined with Soft Systems Methodology (SSM) and ethnographic observation to support the improvement of patient flows in an outpatient chemotherapy unit and a chemotherapy preparation… read more here.
Keywords: discrete event; ethnographic observation; methodology; event simulation ... See more keywords