Evaluating Speech-Based Smart Devices Using New Usability Heuristics
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DOI: 10.1109/mprv.2018.022511249
Abstract: We developed a set of 17 usability heuristics for speech-based smart devices. An expert evaluation of three popular devices shows that these heuristics can be used to uncover existing usability problems as well as help… read more here.
Keywords: usability heuristics; evaluating speech; based smart; smart devices ... See more keywords