Testing the Affective Events Theory in Hospitality Management: A Multi-Sample Approach
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DOI: 10.3390/su15097168
Abstract: Relying on the affective events theory, we argued that daily micro-events occurring in a hospitality context—daily hassles and uplifts—would influence hotel employees’ well-being and performance through affective reactions. Furthermore, we also expected that mindfulness would… read more here.
Keywords: affective events; hospitality; micro events; events theory ... See more keywords