Dualities of digital services: everyday digital services as positive and negative contributors to customer well-being
Sign Up to like & getrecommendations! Published in 2024 at "Journal of Service Theory and Practice"
DOI: 10.1108/jstp-03-2023-0075
Abstract: PurposeThis study examines the dualities of digital services – that is, how customers’ favorite everyday digital services can positively and negatively contribute to their well-being. Thus, the study describes the meanings of favorite digital services… read more here.
Keywords: versus digital; customer well; everyday digital; dualities digital ... See more keywords
Agent-based social simulations for health crises response: utilising the everyday digital health perspective
Sign Up to like & getrecommendations! Published in 2024 at "Frontiers in Public Health"
DOI: 10.3389/fpubh.2023.1337151
Abstract: There is increasing recognition of the role that artificial intelligence (AI) systems can play in managing health crises. One such approach, which allows for analysing the potential consequences of different policy interventions is agent-based social… read more here.
Keywords: everyday digital; digital health; based social; agent based ... See more keywords