Public expectations of crisis outcomes in the social media era in China: A communication-mediated psychological mechanism
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DOI: 10.1016/j.pubrev.2021.102119
Abstract: Abstract This study theoretically and empirically identifies a new typology of Chinese publics’ normative expectations of crisis outcomes. It classifies the concept into three culturally relevant dimensions—public expectations of (a) organizational accommodative responses (i.e., how… read more here.
Keywords: crisis; government intervention; expectations crisis; public expectations ... See more keywords