Articles with "experience management" as a keyword



Photo from wikipedia

Over 30-yr Experience on the Management of Graft Stones After Renal Transplantation.

Sign Up to like & get
recommendations!
Published in 2018 at "European urology focus"

DOI: 10.1016/j.euf.2018.06.007

Abstract: BACKGROUND Urolithiasis has been reported in up to 1.8% of patients after renal transplantation. Limited data are available regarding the treatment of such patients owing to this low prevalence. OBJECTIVE To analyse a consecutive series… read more here.

Keywords: graft stones; renal transplantation; graft; treatment ... See more keywords
Photo by ernestosolla from unsplash

Experience management as an innovative approach in emerging Mediterranean destinations

Sign Up to like & get
recommendations!
Published in 2019 at "Journal of Business Research"

DOI: 10.1016/j.jbusres.2018.11.037

Abstract: Abstract Recent experience-centric management theory stresses the quality of the interaction between the consumer and the company as the key contributor to the creation of value. The theory follows that understanding tourists' quality of service… read more here.

Keywords: management innovative; experience; emerging mediterranean; mediterranean destinations ... See more keywords
Photo from wikipedia

Characterizing customer experience management in business markets

Sign Up to like & get
recommendations!
Published in 2020 at "Journal of Business Research"

DOI: 10.1016/j.jbusres.2019.08.050

Abstract: Managing the customer experience has become a top priority for marketing managers and researchers. Research on customer experience management (CEM) has traditionally adopted a customer’s viewpoint. Few studies have explicitly embraced an organizational perspective, and… read more here.

Keywords: customer; customer experience; business; experience management ... See more keywords
Photo by visuals from unsplash

Towards a coherence-oriented complex search experience management method

Sign Up to like & get
recommendations!
Published in 2018 at "Physica A: Statistical Mechanics and its Applications"

DOI: 10.1016/j.physa.2018.03.036

Abstract: Abstract Experiences of complex search tasks are important in social interaction and in problem solving. Considering the high importance of complex search experiences, many search experience management systems (SEMSs) have been introduced. Like any other… read more here.

Keywords: search; coherence; complex search; experience management ... See more keywords
Photo by nate_dumlao from unsplash

The role of immersive technology in Customer Experience Management

Sign Up to like & get
recommendations!
Published in 2021 at "Journal of Marketing Theory and Practice"

DOI: 10.1080/10696679.2021.1891939

Abstract: ABSTRACT Immersive technologies are redefining and revolutionizing the staging of experiences and co-creation of value, implicating the management of customer experiences. However, limited studies have looked at the role of immersive technologies as part of… read more here.

Keywords: experience management; role immersive; customer; customer experience ... See more keywords
Photo from wikipedia

Experience and Management of Fear in Men's World Cup Alpine Ski Racing

Sign Up to like & get
recommendations!
Published in 2021 at "Frontiers in Psychology"

DOI: 10.3389/fpsyg.2021.682059

Abstract: Alpine ski racers, specifically in the discipline of downhill, may experience fear competing in such a high-risk environment. The purpose of this study was to explore Canadian national team men's experience and management of fear… read more here.

Keywords: management fear; fear; world cup; management ... See more keywords