Proposed Patient-Inclusive Methodology for Developing and Validating Patient Experience Surveys
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DOI: 10.3233/shti220107
Abstract: Patient experience while using telehealth services impacts patient care, and health system incentives and reimbursement. Therefore, the patient experience should be continuously improved, which requires evaluation. Surveying patients is integral to this process. Ideally, patient… read more here.
Keywords: patient experience; methodology; experience surveys; sub themes ... See more keywords