Using Patient Experience Surveys to Identify Potential Diagnostic Safety Breakdowns: A Mixed Methods Study
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DOI: 10.1097/pts.0000000000001283
Abstract: Objectives One in 20 outpatients in the United States experiences a diagnostic error each year, but there are no validated methods for collecting feedback from patients on diagnostic safety. We examined patient experience surveys to… read more here.
Keywords: diagnostic breakdowns; experience surveys; diagnostic safety; patient experience ... See more keywords
Proposed Patient-Inclusive Methodology for Developing and Validating Patient Experience Surveys
Sign Up to like & getrecommendations! Published in 2022 at "Studies in health technology and informatics"
DOI: 10.3233/shti220107
Abstract: Patient experience while using telehealth services impacts patient care, and health system incentives and reimbursement. Therefore, the patient experience should be continuously improved, which requires evaluation. Surveying patients is integral to this process. Ideally, patient… read more here.
Keywords: patient experience; methodology; experience surveys; sub themes ... See more keywords