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Published in 2025 at "Sustainable Development"
DOI: 10.1002/sd.70131
Abstract: This study investigates the impact of ESG management on consumer trust and purchase intention in the context of small and medium‐sized enterprises (SMEs). By categorizing trust into expertise trust and benevolence trust, the research reveals…
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Keywords:
consumer;
benevolence trust;
trust;
expertise trust ... See more keywords