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Published in 2021 at "International Journal of Hospitality Management"
DOI: 10.1016/j.ijhm.2021.103023
Abstract: Abstract This research study explores the relationship between three dynamic capabilities and their impact on hotel performance. Specifically, we examine the relationship between human resource management (HRM), quality management (QM) and sustainability. In addition, we…
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Keywords:
hotel;
hotel performance;
dynamic capabilities;
explain hotel ... See more keywords