EXPRESS: Too Narrow to Help? Unveiling How Recommendation Agents’ Specialization Impacts User Choices
Sign Up to like & getrecommendations! Published in 2025 at "Journal of Interactive Marketing"
DOI: 10.1177/10949968251358181
Abstract: On many online platforms, professional human recommenders have largely been replaced by Recommendation Agents (RAs): algorithms that can—at lower cost and higher speed—incorporate users’ explicit and tacit preferences into customized search results that help with… read more here.
Keywords: help unveiling; specialization; express narrow; recommendation agents ... See more keywords