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Published in 2020 at "Ceramics International"
DOI: 10.1016/j.ceramint.2020.03.251
Abstract: Abstract It is known from nano-indentation studies that optical glass material undergoes a certain densification deformation during ductile scratching. In this study, nano-scratch experiments were conducted under different scratch directions (face-forward and edge-forward of the…
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Keywords:
densification deformation;
densification;
face forward;
scratch ... See more keywords
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1
Published in 2020 at "Journal of Marketing Research"
DOI: 10.25384/sage.c.5064156.v1
Abstract: Confronted with increasing digitalization, service firms are challenged to sustain customer loyalty. A promising means to do so is to leverage the digital presence of service employees on their web...
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Keywords:
face forward;
customer;
digital presence;
presence service ... See more keywords