Cognitive work analysis: An influential legacy extending beyond human factors and engineering.
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DOI: 10.1016/j.apergo.2016.06.001
Abstract: Jens Rasmussen's multifaceted legacy includes cognitive work analysis (CWA), a framework for the analysis, design, and evaluation of complex sociotechnical systems. After considering the framework's origins, this paper reviews its progress, predictably covering experimental research… read more here.
Keywords: work analysis; cognitive work; factors engineering; human factors ... See more keywords