Creating and detecting fake reviews of online products
Sign Up to like & getrecommendations! Published in 2022 at "Journal of Retailing and Consumer Services"
DOI: 10.1016/j.jretconser.2021.102771
Abstract: Abstract Customers increasingly rely on reviews for product information. However, the usefulness of online reviews is impeded by fake reviews that give an untruthful picture of product quality. Therefore, detection of fake reviews is needed.… read more here.
Keywords: detection; reviews online; online products; detecting fake ... See more keywords
Detecting fake-review buyers using network structure: Direct evidence from Amazon
Sign Up to like & getrecommendations! Published in 2022 at "Proceedings of the National Academy of Sciences of the United States of America"
DOI: 10.1073/pnas.2211932119
Abstract: Significance Online reviews significantly impact consumers’ decisions and are seen as crucial to the success of online markets. Despite this, the prevalence of fake reviews is arguably higher than ever, despite two decades of academic… read more here.
Keywords: network; review buyers; detecting fake; buyers using ... See more keywords