How can a seemingly weak state in the financial services industry act strong? The role of organizational policy capacity in monetary and macroprudential policy
Sign Up to like & getrecommendations! Published in 2019 at "New Perspectives on Turkey"
DOI: 10.1017/npt.2019.16
Abstract: Abstract It is widely held in the public policy and political economy literatures that the Turkish state is weak and cannot adopt a proactive approach in the financial services industry by steering and coordinating the… read more here.
Keywords: state; organizational policy; policy; services industry ... See more keywords
App service: How do consumers perceive the quality of financial service apps on smart devices?
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DOI: 10.1057/s41264-017-0029-2
Abstract: Apps on smart devices such as phones and tablets have enabled financial services firms not only to provide greater convenience and flexibility to customers, but also to get them to do a lot of the… read more here.
Keywords: quality; smart devices; apps smart; app service ... See more keywords
Elderly consumers and financial choices: A systematic review
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DOI: 10.1057/s41264-020-00077-7
Abstract: The purpose of this paper is to investigate elderly choices and behaviors in financial services markets. A systematic review of a five-decade period (1970–2019) of academic research in the marketing field was carried out in… read more here.
Keywords: consumers financial; choices systematic; elderly consumers; systematic review ... See more keywords
The role of data analytics within operational risk management: A systematic review from the financial services and energy sectors
Sign Up to like & getrecommendations! Published in 2022 at "Journal of the Operational Research Society"
DOI: 10.1080/01605682.2022.2041373
Abstract: Abstract Operational risks are increasingly prevalent and complex to manage in organisations, culminating in substantial financial and non-financial costs. Given the inefficiencies and biases of traditional manual, static and qualitative risk management practices, research has… read more here.
Keywords: risk management; operational risk; risk; data analytics ... See more keywords
What works to increase financial inclusion and women’s financial autonomy? Intentional designs showing promise
Sign Up to like & getrecommendations! Published in 2019 at "Development in Practice"
DOI: 10.1080/09614524.2019.1651824
Abstract: ABSTRACT Despite gains in financial inclusion and evidence that increased access to services improves women’s ability to realise their goals, a gender access gap to financial services of 9 percentage points prevails in lower-income countries.… read more here.
Keywords: inclusion women; financial inclusion; increase financial; works increase ... See more keywords
Structure of the Experience of Work and Life Circumstances Questionnaire among South African employees in the financial services and health sectors
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DOI: 10.1080/14330237.2019.1616422
Abstract: This study sought to validate the Experience of Work and Life Circumstances Questionnaire (WLQ) in South Africa. Respondents were 393 employees within the financial services (n = 238) and health sector (n = 155). Results… read more here.
Keywords: work; circumstances questionnaire; work life; life circumstances ... See more keywords
Maintaining a level playing field when Big Tech disrupts the financial services sector
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DOI: 10.1080/17441056.2021.1936401
Abstract: Google, Apple, Facebook and Amazon (the “GAFAs”) have been slow to disrupt the financial services sector, but they are likely to do so in the coming years. The precise nature of the disruption and the… read more here.
Keywords: gafas; market power; services sector; maintaining level ... See more keywords
The Negative Association between Alternative Financial Services Usage and Financial Well-Being: Variations by Income
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DOI: 10.1093/swr/svaa009
Abstract: As reliance on alternative financial services (AFS) usage continues its exponential expansion among American families, policy debates over banking regulation perdure with limited empirical understanding of how usage affects individuals’ financial lives. Using data from… read more here.
Keywords: alternative financial; afs; financial well; usage ... See more keywords
Are non-Muslims willing to patronize Islamic financial services?
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DOI: 10.1108/jima-01-2017-0007
Abstract: Purpose The purpose of this paper is to investigate the awareness of non-Muslims coming from a non-Muslim-majority country regarding Islamic financial services, in particular, the takaful products. Design/methodology/approach This paper uses structured questionnaires to acquire… read more here.
Keywords: muslim majority; non muslim; non muslims; islamic financial ... See more keywords
Modeling brand resonance score (BRS) – an application in financial services
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DOI: 10.1108/jm2-10-2016-0088
Abstract: Purpose The experts in industry and academicians value brand resonance is the prerequisite factor in the firms of financial services. In this regard, the purpose of this paper is to model the brand resonance score… read more here.
Keywords: brs; brand resonance; brand; fund ... See more keywords
Could perverse incentives encourage financial services compliance and internal audit staff to ignore or engage in illegal behaviour?: The Malaysian case
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DOI: 10.1108/maj-06-2017-1565
Abstract: The purpose of this paper is to understand why managers, internal auditors and compliance staff (in financial firms specifically and using Malaysia as a concrete example) can want to ignore compliance-related legislation (a law on… read more here.
Keywords: staff; internal auditors; compliance; case ... See more keywords