FIRM INNOVATIVENESS IN SERVICE INDUSTRIES: A CONSTRUCT VALIDATION IN THE EXTERNAL ENVIRONMENT AND INDUSTRY STRUCTURE CONTEXTS
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DOI: 10.1142/s1363919619500518
Abstract: This paper contributes to the limited research on innovation in service industries. We develop an advanced, more comprehensively and universally applicable measure of firm innovativeness that captures an organisation’s overall potential to innovate. We provide… read more here.
Keywords: firm innovativeness; firm; industry; service industries ... See more keywords
Can firm innovativeness affect performance? The role of external involvement
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DOI: 10.1177/1470785320915408
Abstract: This research attempts to complement ongoing discussions on the effects of firm innovativeness on performance and explain the role of external involvement in the relationship between firm innovativeness and performance in B2B settings. More importantly,… read more here.
Keywords: innovativeness performance; external involvement; involvement; firm innovativeness ... See more keywords