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Published in 2019 at "International Journal of Hospitality Management"
DOI: 10.1016/j.ijhm.2019.01.013
Abstract: Abstract Quality of in-flight food and beverage is undoubtedly one of the most important requisites for passengers’ pleasurable flight experiences in the full-service airline industry. Nonetheless, little is known about its role in forming re-flying…
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Keywords:
quality;
airline;
food;
flying intention ... See more keywords