A capacitated multi pickup online food delivery problem with time windows: a branch-and-cut algorithm
Sign Up to like & getrecommendations! Published in 2021 at "Annals of Operations Research"
DOI: 10.1007/s10479-021-04145-6
Abstract: Online food delivery companies, nowadays, allow a customer to place an order for a combination of dishes from one or more restaurants. To meet a customer’s demand, the company then arranges for the pickups from… read more here.
Keywords: branch cut; delivery; food delivery; time windows ... See more keywords
To survive or to thrive? China’s luxury hotel restaurants entering O2O food delivery platforms amid the COVID-19 crisis
Sign Up to like & getrecommendations! Published in 2021 at "International Journal of Hospitality Management"
DOI: 10.1016/j.ijhm.2020.102855
Abstract: COVID-19 presents luxury hotels with an unenviable task of maneuvering to secure survival. One of the contingency measures of China’s five-star hotels is to salvage revenues by entering online-to-offline (O2O) food delivery platforms. However, both… read more here.
Keywords: delivery; luxury; o2o food; food delivery ... See more keywords
An integrated approach to the purchase decision making process of food-delivery apps: Focusing on the TAM and AIDA models
Sign Up to like & getrecommendations! Published in 2021 at "International Journal of Hospitality Management"
DOI: 10.1016/j.ijhm.2021.102943
Abstract: Abstract The study employed two theories, the technology acceptance model (TAM) and the Attention-Interest-Desire-Action (AIDA) model, to provide an understanding of the process of consumers accepting an on-demand food-delivery app, and to establish the effect… read more here.
Keywords: aida; model; food delivery; marketing communication ... See more keywords
The relationships between traffic enforcement, personal norms and aggressive driving behaviors among normal e-bike riders and food delivery e-bike riders
Sign Up to like & getrecommendations! Published in 2021 at "Transport Policy"
DOI: 10.1016/j.tranpol.2021.09.014
Abstract: Compared to other cyclists, food delivery drivers travel under specific time limits, and traffic regulations for electric bikes (e-bikes) are relatively lax compared with those for motor vehicles in China. Therefore, the present study conducts… read more here.
Keywords: bike riders; aggressive driving; delivery; food delivery ... See more keywords
Food promoted on an online food delivery platform in a Brazilian metropolis during the COVID-19 pandemic: a longitudinal analysis.
Sign Up to like & getrecommendations! Published in 2022 at "Public health nutrition"
DOI: 10.1017/s1368980022000489
Abstract: OBJECTIVE To analyse food advertised on an online food delivery (OFD) platform during 16 weeks of the COVID-19 pandemic in Brazil. DESIGN Longitudinal study. We randomly selected foods advertised on the OFD app's home page,… read more here.
Keywords: online food; food; platform; food delivery ... See more keywords
Reducing delivery insurance costs through risk score model for food delivery company
Sign Up to like & getrecommendations! Published in 2024 at "Scientific Reports"
DOI: 10.1038/s41598-024-57548-3
Abstract: In this paper, we propose a novel pricing model for delivery insurance in a food delivery company in Latin America, with the aim of reducing the high costs associated with the premium paid to the… read more here.
Keywords: delivery insurance; delivery; company; food delivery ... See more keywords
Optimizing on-demand food delivery with BDI-based multi-agent systems and Monte Carlo tree search scheduling
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DOI: 10.1038/s41598-025-10371-w
Abstract: On-demand food delivery services are a rapidly expanding sector within the logistics industry, yet optimizing delivery routes in real-time remains a significant challenge, particularly in high-demand and complex environments. This gap hinders operational efficiency and… read more here.
Keywords: demand food; multi agent; delivery; demand ... See more keywords
The Impact of SERVQUAL on Consumers’ Satisfaction, Loyalty, and Intention to Use Online Food Delivery Services
Sign Up to like & getrecommendations! Published in 2024 at "Journal of Promotion Management"
DOI: 10.1080/10496491.2024.2372858
Abstract: Abstract Over the past five years, customer visits to restaurants have stagnated, while online deliveries have grown significantly. Many restaurants have adapted by adopting third-party food delivery services. However, online food delivery services (OFDSs) are… read more here.
Keywords: food; online food; food delivery; delivery services ... See more keywords
Investigation of non-fatal occupational injury and their causes among food delivery riders in China
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DOI: 10.1080/10803548.2025.2455288
Abstract: The increasing popularity of online food delivery has provided multiple job opportunities. Although food delivery riders benefit from work flexibility, they face occupational risk and suffer accidents and injuries. This study attempts to provide a… read more here.
Keywords: delivery; fatal occupational; food delivery; non fatal ... See more keywords
Customers’ perception of consumption values of online food delivery towards their satisfaction, purchase intention and switching intention post-COVID-19 pandemic
Sign Up to like & getrecommendations! Published in 2024 at "Journal of Foodservice Business Research"
DOI: 10.1080/15378020.2024.2368912
Abstract: ABSTRACT By employing the theory of consumption values, this study examines how customers perceived the values of food delivery applications (FDAs), which affected their satisfaction, purchase intention and switching intention post-coronavirus disease 2019 (COVID-19) pandemic.… read more here.
Keywords: satisfaction; purchase intention; consumption values; food delivery ... See more keywords
Psychosocial work environment and mental wellbeing of food delivery platform workers in Helsinki, Finland: A qualitative study
Sign Up to like & getrecommendations! Published in 2023 at "International Journal of Qualitative Studies on Health and Well-being"
DOI: 10.1080/17482631.2023.2173336
Abstract: ABSTRACT Purpose Food delivery platform work is a relatively new phenomenon in Finland and has not been studied widely hence limited knowledge on its work environment. The aim of this study was to explore and… read more here.
Keywords: food delivery; work environment; delivery platform; work ... See more keywords