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Published in 2020 at "Operational Research"
DOI: 10.1007/s12351-017-0323-8
Abstract: In this electronic era, most businesses, especially e-businesses like IT services, business process outsourcing (BPO), online merchants etc. maintain details of daily operations and customer feedback. Relations between different business parameters can be learned from…
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Keywords:
business;
stochastic control;
term;
reputation ... See more keywords