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Published in 2025 at "Enterprise Information Systems"
DOI: 10.1080/17517575.2025.2579990
Abstract: ABSTRACT This study aims to investigate the determinants of consumers’ Repurchase frequency and Monetary value after service recovery in the context of third-party online booking services. Data collected from 197 valid respondents are tested against…
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Keywords:
value;
repurchase frequency;
monetary value;
frequency monetary ... See more keywords