Assessing Front Office Staff Awareness on Mental Health Resources at Youth Friendly Clinics in Los Angeles County
Sign Up to like & getrecommendations! Published in 2020 at "Community Mental Health Journal"
DOI: 10.1007/s10597-020-00604-9
Abstract: Introduction Mental illness is a global health challenge and continues to rise among minors. Community clinics are well positioned to provide mental health services to young people. Objective To assess community clinic front staff awareness… read more here.
Keywords: office staff; staff awareness; front office; health ... See more keywords
Designing Lean Processes With Improved Service Quality: An Application in Financial Services
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DOI: 10.1080/10686967.2017.11918497
Abstract: In this study, the authors focus on how service providers can meet rising customer value expectations through service process designs that are not only lean but also with high service quality. The authors consider two… read more here.
Keywords: office; front office; service quality; service ... See more keywords