Articles with "frontline employee" as a keyword



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Antecedents and Consequences of Frontline Employee’s Trust-in-Supervisor and Trust-in-Coworker

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Published in 2020 at "Sustainability"

DOI: 10.3390/su12020716

Abstract: Based on social exchange theory, this study investigates the antecedents and consequences of a frontline employee’s trust-in-supervisor and a frontline employee’s trust-in-coworker in a single framework. A personally administered survey was conducted to collect data… read more here.

Keywords: employee trust; coworker; trust; frontline employee ... See more keywords