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Published in 2025 at "Proceedings of the Association for Information Science and Technology"
DOI: 10.1002/pra2.1522
Abstract: Public library staff often express feeling unprepared to engage with people experiencing crises that require deāescalation. This poster details the iterative development and refinement of a Generative AI (GenAI) chatbot designed to enhance immersive virtual…
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Keywords:
public library;
genai chatbot;
training;
patron ... See more keywords