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Published in 2020 at "Social Science Computer Review"
DOI: 10.1177/0894439320980132
Abstract: With the rapid development of artificial intelligence (AI), countries are increasingly adopting AI-guided chatbots to improve service on government portals. The reduction in face-to-face services u...
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Keywords:
determinants different;
adoption stages;
government adoption;
understanding determinants ... See more keywords
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2
Published in 2022 at "SAGE Open"
DOI: 10.1177/21582440221101040
Abstract: For decades, E-government has been integrated into the governance aspect of developed and developing economies. Its adoption enabled public officials and agencies to discharge their functions and make data-driven decisions in an equitable and timely…
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Keywords:
public sector;
government;
government adoption;
adoption ... See more keywords
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1
Published in 2020 at "PLoS ONE"
DOI: 10.1371/journal.pone.0231585
Abstract: The digital divide in Europe has not yet been bridged and thus more contributions towards understanding the factors affecting the different dimensions involved are required. This research offers some insights into the topic by analyzing…
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Keywords:
government;
government adoption;
use government;
europe ... See more keywords