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Published in 2019 at "International Journal of Public Administration"
DOI: 10.1080/01900692.2019.1572621
Abstract: ABSTRACT This study investigated the willingness of African students in China to adopt and use e-government services. The Unified Theory of Acceptance and Use of Technology (UTAUT) was used as the theoretical framework for this…
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Keywords:
use;
expectancy;
government services;
influence ... See more keywords
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Published in 2021 at "International Journal of Public Administration"
DOI: 10.1080/01900692.2021.1930042
Abstract: Many democracies face breaches of communication between citizens and political representatives, resulting in low engagement in political decision-making and public consultations. Gamification strat...
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Keywords:
gamification elements;
review government;
government services;
gamification ... See more keywords
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Published in 2020 at "Transforming Government: People, Process and Policy"
DOI: 10.1108/tg-10-2019-0100
Abstract: Purpose The growing popularity of mobile technology has led governments across the world to develop mobile business models and encouraged the transition from the electronic government (e-government) to the mobile government (m-government). However, only a…
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Keywords:
government services;
study;
ease use;
government ... See more keywords
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Published in 2021 at "IEEE Access"
DOI: 10.1109/access.2021.3070365
Abstract: Mobile applications in government services provide a good platform for improving government credibility and social governance. This study evaluates the user experience of mobile applications in government services from the perspective of users and provides…
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Keywords:
mobile applications;
government services;
user experience;
government ... See more keywords
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Published in 2020 at "SAGE Open"
DOI: 10.1177/2158244020933593
Abstract: This study proposed and validated an extension of the unified model of electronic government adoption (UMEGA). The data analysis was conducted with a structural equation modeling technique using Smart PLS 3.0. The results have demonstrated…
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Keywords:
unified model;
government services;
adoption;
extension unified ... See more keywords
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Published in 2022 at "Acta Oeconomica"
DOI: 10.1556/032.2022.00032
Abstract: This paper looks at the adoption of e-government technologies from a citizen-centric, value-based point-of-view. We analyse e-government technology adoption and value creation on a large, representative Hungarian sample, using the data of the Good State…
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Keywords:
citizen centric;
adoption value;
government;
value ... See more keywords
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Published in 2022 at "PeerJ Computer Science"
DOI: 10.7717/peerj-cs.1026
Abstract: This article investigates and analyzes the usability quality attributes of mobile government services. The lack of previous research in the area of mobile government service quality encourages the researchers of the current work to select…
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Keywords:
usability quality;
mobile government;
quality;
government ... See more keywords
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Published in 2022 at "PeerJ Computer Science"
DOI: 10.7717/peerj-cs.1074
Abstract: User satisfaction is essential for the success of an organisation. With the development of government service delivery through mobile platforms, a compatible measurement model must be found to measure user satisfaction with performing such services…
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Keywords:
mobile government;
user satisfaction;
model;
satisfaction ... See more keywords