Why should hotels go green? Insights from guests experience in green hotels
Sign Up to like & getrecommendations! Published in 2019 at "International Journal of Hospitality Management"
DOI: 10.1016/j.ijhm.2019.04.022
Abstract: Abstract Over the last years, the lodging industry started to implement a wide spectrum of green practices to mitigate its pressure on the environment and to respond to the growing consumers’ environmental concerns. Recently, scholar’s… read more here.
Keywords: hotel; insights guests; loyalty; green hotels ... See more keywords
The impact of green experience on customer satisfaction: evidence from TripAdvisor
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DOI: 10.1108/ijchm-07-2015-0371
Abstract: The purpose of this paper is to examine guests’ experiences at green hotels and the impact of green experience on customer satisfaction.,A total of 727 green reviews (reviews on green experiences) of the top ten… read more here.
Keywords: satisfaction; impact green; green hotels; customer satisfaction ... See more keywords
Environmental awareness and guests’ intention to visit green hotels: The mediation role of consumption values
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DOI: 10.1371/journal.pone.0248815
Abstract: The paper aimed at examining the influence of consumer’s environmental awareness on their intention to visit green hotels in north Cyprus, the mediation role of consumption values. Research on eco-friendly hotels stressed that conventional hotels… read more here.
Keywords: green hotels; consumption values; north cyprus; intention visit ... See more keywords
Consumers’ green purchase intention to visit green hotels: A value-belief-norm theory perspective
Sign Up to like & getrecommendations! Published in 2023 at "Frontiers in Psychology"
DOI: 10.3389/fpsyg.2023.1139116
Abstract: Introduction The theory of planned behavior (TPB) has dominated the limited number of green hotel visitation studies; however, those studies’ findings are often inconclusive or even controversial. Thus, research needs to move beyond using the… read more here.
Keywords: purchase intention; green purchase; green hotels; value ... See more keywords