Multilevel governance framework on grievance redressal for patient rights violations in India.
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DOI: 10.1093/heapol/czab066
Abstract: The notion of patient rights encompasses the obligations of the state and healthcare providers to respect the dignity, autonomy and equality of care-seeking individuals in healthcare processes. Functional patient grievance redressal systems are key to… read more here.
Keywords: patient rights; grievance redressal; rights violations;
Crying baby gets the milk? The governmentality of grievance redressal for patient rights violations in Karnataka, India
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DOI: 10.1136/bmjgh-2022-008626
Abstract: Background Patient rights aim to protect the dignity of healthcare-seeking individuals. Realisation of these rights is predicated on effective grievance redressal for the victims of patient rights violations. Methods We used a critical case (that… read more here.
Keywords: rights violations; patient rights; grievance redressal; grievance ... See more keywords
The challenge of ensuring elderly people can access their health insurance entitlements: a mixed methods study on the Republic of Srpska’s Protector of Patients’ Health Insurance Entitlements
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DOI: 10.1136/bmjgh-2022-009373
Abstract: Introduction Healthcare utilisation requires knowing one’s entitlements and how to access them (navigation) and having access to grievance redressal when entitlements are denied. To ensure citizen access to and use of health insurance entitlements, the… read more here.
Keywords: health; grievance redressal; health insurance; access ... See more keywords