Does hotel cleanliness correlate with surfaces guests contact?
Sign Up to like & getrecommendations! Published in 2019 at "International Journal of Contemporary Hospitality Management"
DOI: 10.1108/ijchm-02-2018-0105
Abstract: Purpose This study aims to strengthen implications about hotel cleaning outcomes by comparing guests’ perception of the amount of contact they have with cleanliness of hotel surfaces. Design/methodology/approach This study used two data-collection methods, a… read more here.
Keywords: hotel; guest contact; hotel cleanliness; study ... See more keywords