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Published in 2022 at "Studies in health technology and informatics"
DOI: 10.3233/shti220083
Abstract: A Chatbot or Conversational Agent is a computer application that simulates the conversation with a human person (by text or voice), giving automated responses to people's needs. In the healthcare domain, chatbots can be beneficial…
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Keywords:
healthcare chatbot;
covid pandemic;
help patients;