Feeling Heard: Experiences of Listening (or Not) at Work
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DOI: 10.3389/fpsyg.2021.659087
Abstract: Listening has been identified as a key workplace skill, important for ensuring high-quality communication, building relationships, and motivating employees. However, recent research has increasingly suggested that speaker perceptions of good listening do not necessarily align… read more here.
Keywords: work; listening work; experiences listening; heard experiences ... See more keywords