Rumsfeld's Heuristic: A Metaphor for Understanding the Knowns and Unknowns of Rework in Construction
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DOI: 10.1109/emr.2023.3322626
Abstract: Poor quality in construction often manifests in the need for rework to be performed. Yet, no specific theory exists in the literature to provide practical guidance to mitigate rework. While common conceptualizations of rework abound,… read more here.
Keywords: heuristic metaphor; construction; rework construction; rework ... See more keywords