When no news is bad news: communication failures and the hidden assumptions that threaten safety
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DOI: 10.1177/0141076817738503
Abstract: Communication failures in healthcare can be catastrophic. Lost test results, delayed diagnoses, missing handover information: all can have serious impacts on the safety of care with tragic consequences for patients. Even seemingly trivial mishaps can… read more here.
Keywords: news; news bad; communication; hidden assumptions ... See more keywords