Effect of hotel employees’ workplace friendship on workplace deviance behaviour: Moderating role of organisational identification
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DOI: 10.1016/j.ijhm.2020.102531
Abstract: Abstract This study aims to explore the effect of friendships at workplaces (including friendship opportunities and friendship prevalence) on the workplace deviance behaviour (including production deviance, political deviance, property deviance, and personal aggression). This study… read more here.
Keywords: deviance; organisational identification; deviance behaviour; hotel employees ... See more keywords
The impact of the challenge and hindrance stress on hotel employees interpersonal citizenship behaviors: Psychological capital as a moderator
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DOI: 10.1016/j.ijhm.2021.102886
Abstract: Abstract This study investigates the relationships between challenge and hindrance stressors and hotel employees’ interpersonal citizenship behaviors (ICB). The study also tests the moderating role of hotel employees’ psychological capital (PsyCap) on the aforementioned relationships.… read more here.
Keywords: employees interpersonal; hotel employees; challenge hindrance; interpersonal citizenship ... See more keywords
How do hotel employees' environmental attitudes and intentions to implement green practices relate to their ecological behavior?
Sign Up to like & getrecommendations! Published in 2019 at "Journal of Hospitality and Tourism Management"
DOI: 10.1016/j.jhtm.2019.04.008
Abstract: Abstract This study investigates the interaction effect of hotel employees' environmental attitudes and intentions to implement green practices to predict their ecological behavior. Based on our literature review, a model was proposed, and data were… read more here.
Keywords: employees environmental; implement green; hotel employees; ecological behavior ... See more keywords
Upscale hotel employees’ surface acting: The roles of perceived individualized consideration and emotional intelligence
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DOI: 10.1016/j.jhtm.2019.09.001
Abstract: Abstract Emotional labor is considered as part of occupational norms, especially in the upscale hotel industry that offers high-end customer services. This study focuses on the positive effects of surface acting and examines how hotel… read more here.
Keywords: hotel employees; surface acting; individualized consideration; upscale hotel ... See more keywords
The impact of religiosity on political skill: evidence from Muslim hotel employees in Turkey
Sign Up to like & getrecommendations! Published in 2021 at "International Journal of Contemporary Hospitality Management"
DOI: 10.1108/ijchm-08-2020-0836
Abstract: Purpose: While former literature has shown that people have a strong tendency to seek religious support during difficult times, knowledge gaps exist in how the mechanism of religiosity works to support employees’ mental status and… read more here.
Keywords: hotel; religiosity; hotel employees; mental toughness ... See more keywords
The Association Between Fear of Coronavirus Disease 2019, Mental Health, and Turnover Intention Among Quarantine Hotel Employees in China
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DOI: 10.3389/fpubh.2021.668774
Abstract: During the coronavirus disease 2019 (COVID-19) pandemic, quarantine hotel employees face a higher risk of infection while they host quarantine guests from overseas. This is the first research to empirically investigate the psychological effects of… read more here.
Keywords: turnover intention; quarantine hotel; mental health; hotel employees ... See more keywords
Transformational Leadership, Employee Engagement, Job Satisfaction, and Psychological Well-Being among Hotel Employees after the Height of the COVID-19 Pandemic: A Serial Mediation Model
Sign Up to like & getrecommendations! Published in 2023 at "International Journal of Environmental Research and Public Health"
DOI: 10.3390/ijerph20043609
Abstract: Over the past few years, great attention has been given to the impacts of the COVID-19 pandemic and its consequences on employee psychological well-being (PWB), particularly in the hospitality industry. Like many aspects of human… read more here.
Keywords: pwb; hotel employees; transformational leadership; employee ... See more keywords