Hotel guests’ social commerce intention
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DOI: 10.1108/ijchm-04-2019-0380
Abstract: The purpose of this paper is to synthesize a dyadic theoretical model which takes social-oriented and individual-initiative drivers into account and illustrates a mechanism between social commerce intention and its antecedents in the hospitality industry.… read more here.
Keywords: social commerce; commerce intention; commerce; hotel guests ... See more keywords
What drives Millennials and Generation Z to adopt cryptocurrency for hotel payments?
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DOI: 10.1108/ijchm-12-2023-1936
Abstract: Purpose This study aims to investigate and compare the factors that affect Millennials and Generation Z (Gen Z) hotel guests’ intention to adopt cryptocurrency payments (CPs) when booking a hotel. Design/methodology/approach A sequential mixed-methods approach… read more here.
Keywords: hotel guests; adopt cryptocurrency; hotel; study ... See more keywords
Exploring the Moderating Effects of Incidental Emotions on Rewards for Encouraging Hotel Guests’ Towel Reuse Behavior
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DOI: 10.1177/00139165241298063
Abstract: Promoting sustainable practices to hotel guests, such as towel reuse, can help reduce the hotel industry’s environmental impact and raise awareness about the importance of environmental conservation. However, little is known about how hotel guests’… read more here.
Keywords: effects incidental; guests towel; hotel guests; incidental emotions ... See more keywords
Delighting Hotel Guests with Sustainability: Revamping Importance-Performance Analysis in the Light of the Three-Factor Theory of Customer Satisfaction
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DOI: 10.3390/su14063575
Abstract: Tourism has a key role in the global economy, and it is a significant contributor to environmental degradation and climate change. Concurrently, it is one of the most exposed businesses to the deterioration of environmental… read more here.
Keywords: hotel guests; sustainability; hotel; theory customer ... See more keywords
AIRBNB VERSUS HOTEL GUESTS: PROENVIRONMENTAL BEHAVIORS, PLACE ATTACHMENT, AND ENVIRONMENTAL CONCERN
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DOI: 10.3727/108354224x17175931698671
Abstract: The Airbnb business plays a significant role in connecting visitors to the local community and promoting the protection of the local environment. However, little research has focused on the proenvironmental behaviors (PEBs) of Airbnb guests.… read more here.
Keywords: hotel guests; proenvironmental behaviors; place attachment; environmental concern ... See more keywords